EHCP Officer

We are looking for motivated and compassionate EHCP Officers to join our team. You will play a vital role in supporting children and young people with Special Educational Needs and Disabilities (SEND) by producing high-quality social care advice for Education, Health and Care Plans (EHCPs).
This role is particularly focused on children who do not currently have an allocated worker within the Trust, ensuring that all children receive equitable, timely, and child-centred support.
Key Responsibilities

• Complete social care advice for EHCPs in line with statutory requirements
• Undertake telephone assessments with families and professionals
• Gather, analyse and record accurate information using Trust systems
• Liaise with parents, carers, professionals and partner agencies
• Manage a caseload of referrals, ensuring deadlines are consistently met
• Apply a child-centred and strengths-based approach in all work
• Signpost families to relevant Early Help and support services
• Maintain clear, timely communication and share advice with families
• Identify and respond appropriately to safeguarding concerns

Main Accountabilities

• Deliver high-quality work in line with the SEND Code of Practice and statutory timescales
• Ensure accuracy, confidentiality, and professionalism in all records and communication
• Effectively manage workload and competing priorities
• Promote the safeguarding and welfare of children and young people
• Work collaboratively across services to achieve the best outcomes for children
• Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.

About You – Essential Experience & Skills
You will have:

• Experience within children’s social care, family support, or early help
• Proven ability to manage competing priorities and meet deadlines
• Strong organisation, attention to detail, and data accuracy skills
• Experience of handling sensitive information appropriately
• Excellent communication skills (written, verbal, and telephone-based)
• Ability to work independently and as part of a team
• Knowledge of safeguarding and early help frameworks
• Strong IT skills, including accurate data input
• A proactive, flexible and professional approach